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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Carrie Dudley

November 14, 2025

5  out of  5
rating by Carrie Dudley
"Very very helpful!!!"
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Chase Babin

November 13, 2025

5  out of  5
rating by Chase Babin
"Great experience working with Catara. Very informative and knowledgable!"
We responded:
"Thank you for sharing your positive experience with Catara. It's wonderful to hear that you found the service informative and knowledgeable. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Bre Vinning

November 13, 2025

5  out of  5
rating by Bre Vinning
"Kristen was awesome!! She helped me get the exact policy I wanted and made sure everything was fine. When you call make sure you ask for KRISTEN she will take great care of you."
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Kristen was able to assist you in finding the perfect policy and ensuring everything was in order. Your recommendation means a lot, and we're grateful for your trust in our team!"
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Michele Andrieu

November 11, 2025

5  out of  5
rating by Michele Andrieu
"I really appreciate how Lainey made getting my new car insured quick and painless. She got me a great rate and provided excellent customer service at a moments notice."
We responded:
"Thank you, Michele, for sharing your experience. It's wonderful to hear that Lainey was able to assist you efficiently and provide excellent service. We're glad to have made the process of insuring your new car smooth and satisfactory. Your feedback is greatly appreciated, and we're here to help whenever you need us."
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Sandra Templet

November 11, 2025

5  out of  5
rating by Sandra Templet
"Very helpful, professional and answered all my questions."
We responded:
"Thank you, Sandra, for sharing your positive experience. It's wonderful to hear that you found the service helpful and professional, and that all your questions were answered. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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CynthiaK

November 10, 2025

5  out of  5
rating by CynthiaK
"Very polite and answered my questions in full."
We responded:
"Thank you, Cynthia, for sharing your experience. It's wonderful to hear that you found the service polite and your questions were fully answered. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Brandon Staack

November 10, 2025

5  out of  5
rating by Brandon Staack
"Kaylin got me a tow truck extremely quickly! Thank you for the prompt and helpful service!"
We responded:
"Thank you, Brandon, for sharing your experience! It's wonderful to hear that Kaylin was able to assist you promptly with the tow truck. Providing helpful and efficient service is always our priority. If you need anything else, feel free to reach out."
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Shakira Rangel

November 7, 2025

5  out of  5
rating by Shakira Rangel
"Super friendly!"
We responded:
"Thank you, Shakira, for your kind words and for taking the time to share your experience. It's wonderful to hear that you found our service to be super friendly. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Luisa Aucoin

November 7, 2025

5  out of  5
rating by Luisa Aucoin
"My issue was resolved quickly."
We responded:
"Thank you, Luisa, for sharing your experience. It's wonderful to hear that your issue was resolved quickly. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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AnYetta Ford

November 7, 2025

5  out of  5
rating by AnYetta Ford
"My name is AnYetta Ford. I spoke with Ms Lainey a few days ago and I will say, not only did she assist me by making the needed changes to my policy but she confirmed those adjustments. Ms Lainey expressed concern and was apologetic for the information overlooked during the initial adding on a vehicle to my existing policy. Again, Thank You Ms Lainey for your patience, understanding and professionalism."
We responded:
"Thank you, AnYetta, for sharing your experience with us. It's wonderful to hear that Ms. Lainey was able to assist you effectively and address your policy needs with care and professionalism. We appreciate your feedback and are glad that your concerns were resolved to your satisfaction. Your trust in us is valued, and we're here to help whenever you need assistance."
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Melissa Brignac

November 7, 2025

5  out of  5
rating by Melissa Brignac
"Words cannot describe how thankful we are for Ms Chara. She was a lifesaver to us by going through our life insurance policies and fully explaining to us in words that we could better understand. She went beyond that to find out, investigate what policy my husband had way back since 1989 when he was in the military. She made phone calls for us and found out for us all the information and then took time to explain it all and we are so thankful for her time and patience. She made us feel loved and cared for as if she was a family member. She was a Godsend. She lifted the stress we have been through where I literally had to take a big breath to breathe again with tears of joy flowed. She offered to hug me and I took her up on it because we are forever grateful for her. God bless Chara. I know that she loves what she does because it shows. She is a light in the darkness and State Farm should be so proud and grateful to have her on their team. Truly everyone was so caring and helpful while we were there. It was the best experience and we are so happy to have Casey Granger at State Farm as our insurance company for life and auto. We are so blessed and thankful for all of them but especially for Chara. My heart is full and stress is gone knowing she has our back. Thank you so much Chara."
We responded:
"Thank you so much for sharing your heartfelt experience with us. It's wonderful to hear how Chara made such a positive impact on your life by providing exceptional service and support. We are incredibly proud to have her as part of our team, and your words truly highlight her dedication and compassion. Knowing that you feel cared for and supported means the world to us. We are grateful for your trust in Casey Granger - State Farm Insurance for your life and auto needs. Your feedback inspires us to continue delivering the best service possible. Thank you again for your kind words and for choosing us as your insurance provider."
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Devin Kling

November 6, 2025

5  out of  5
rating by Devin Kling
"Always the best customer service!"
We responded:
"Thank you, Devin, for your kind words and perfect rating! It's wonderful to hear that you appreciate our customer service. We're committed to providing the best experience possible and are glad to know we're meeting your expectations. Your feedback is greatly appreciated."
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Marcia Gulas

November 6, 2025

5  out of  5
rating by Marcia Gulas
"Chara went over and above helping me with issues I had from printing things for me to helping getting my son over with State Farm as well under me. I would and I am recommending her to others that I know that might want to switch. Again, thank you so much, Chara for all of your help"
We responded:
"Thank you so much for sharing your experience with Chara. It's wonderful to hear how she went above and beyond to assist you and your son. Your recommendation means a lot, and we're grateful for your trust in us. If there's anything else we can do for you, please let us know."
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Tyrielle Dyson

November 6, 2025

5  out of  5
rating by Tyrielle Dyson
"I’ve been with these women for years now (4-5Years) and they have been nothing but help and honest. Best insurance company and ppl I have ever had. I have multiple policies with them. Thank you ladies."
We responded:
"Thank you, Tyrielle, for your kind words and for being a loyal customer over the years. We're delighted to hear that you've had such a positive experience with our team and that we've been able to meet your insurance needs. Your trust and support mean a lot to us. If there's anything more we can do for you, please let us know."
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O O

November 5, 2025

5  out of  5
rating by O O
"Even though I was unable to get insurance at this time, Casey went out of way to help. She was great and couldn't ask for better."
We responded:
"Thank you so much for your kind words and for taking the time to share your experience. It's wonderful to hear that Casey was able to assist you and provide the support you needed. If there's anything else we can do for you in the future, please feel free to reach out. Your feedback is greatly appreciated!"
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Sharon St Romain

November 5, 2025

5  out of  5
rating by Sharon St Romain
"Very helpful and courteous!!"
We responded:
"Thank you, Sharon, for your kind words and for taking the time to share your experience. It's wonderful to hear that you found the service helpful and courteous. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Margaret Shuler

November 5, 2025

5  out of  5
rating by Margaret Shuler
"Had a wonderful experience with Miss Chara Nash. She stayed on top of it, making sure that I am satisfied and she explained everything thoroughly to me. She’s very patient very helpful. I definitely recommend her if anyone needs help. She will not let you go until she know you’re satisfied."
We responded:
"Thank you, Margaret, for sharing your experience with Chara. It's great to hear that she provided such thorough and patient assistance, ensuring your satisfaction. Your recommendation means a lot, and we're glad to know you felt well taken care of."
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jamin jones

November 4, 2025

5  out of  5
rating by jamin jones
"Great experience"
We responded:
"Thank you, Jamin, for sharing your experience with us. We're delighted to hear that you had a great experience. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If there's anything else we can assist you with, feel free to let us know."
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Brandee Tippitt

November 4, 2025

5  out of  5
rating by Brandee Tippitt
"By far the best agency around. Always so eager to help and always gets me the best deal. I have worked with numerous ladies there and every single one has been exceptional. I don’t believe you will find customer service better than this anywhere around."
We responded:
"Thank you, Brandee, for sharing your experience with our agency. It's wonderful to hear that our team has consistently provided you with exceptional service and the best deals. Your kind words and high rating mean a lot to us, and we're grateful for your trust and support. We look forward to continuing to assist you with all your insurance needs."
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Joe

November 4, 2025

5  out of  5
rating by Joe
"Lainey handled a difficult transaction efficiently and timely."
We responded:
"Thank you, Joe, for sharing your positive experience with us. It's wonderful to hear that Lainey was able to handle your transaction efficiently and in a timely manner. We appreciate your feedback and are glad to know that our team is meeting your expectations. Your satisfaction is important to us, and we look forward to assisting you with any future insurance needs."
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DavidDeej Johnson

November 3, 2025

5  out of  5
rating by DavidDeej Johnson
"I had a great experience. Very professional."
We responded:
"Thank you for choosing the Casey Granger State Farm Agency!"
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Sue Albin

November 3, 2025

5  out of  5
rating by Sue Albin
"You can always reach someone to help you. You get answers very quickly and they actually, call you back. They explained everything and recommended exactly what I needed for Home and car insurance didn't try to push stuff that was not needed wonderful group of ladies to work with"
We responded:
"Thank you, Sue, for sharing your experience with us. It's great to hear that our team was able to provide the assistance you needed and that you felt supported throughout the process. We always aim to offer clear and helpful guidance without any pressure. Your feedback is truly appreciated, and we're glad to have been able to meet your expectations."
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Krystle Jones

November 3, 2025

5  out of  5
rating by Krystle Jones
"Ms. Kaylin was amazing.. She was polite.. knew all the answers to my questions.. best customer I've ever had from a car insurance company.. They are amazing🙌"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Kaylin provided you with such excellent service and answered all your questions. We strive to offer the best support possible, and your feedback is greatly appreciated. We're glad to have you as a valued customer."
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Kel

November 1, 2025

5  out of  5
rating by Kel
"Lainey was very professional. She helped me obtain automobile coverage for me.and my daughter with ease, answering any and all questions that I may have had. Would definitely work with her again. Was a pleasure."
We responded:
"Thank you for sharing your positive experience with Jordan! We're thrilled to hear that he made the process of switching over easy and also helped you discover other beneficial options. We appreciate your feedback!"
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Cassie Parker

October 31, 2025

5  out of  5
rating by Cassie Parker
"Catera was incredibly helpful during our phone encounter today!! I love State farm Casey Granger office!!! Thankyou always for the prompt and amazing service!!"
We responded:
"Thank you for the 5 star review, Cassie! We strive to go the extra mile to assist you with any of your insurance questions or needs! We strive to provide you with the customer care that you deserve and appreciate your feedback!"