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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Diva Tootie

March 24, 2026

5  out of  5
rating by Diva Tootie
"Thank you Kaylin for being Customer Service Friendly, Caring, and Knowledgeable"
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Over The Hills Presents

March 24, 2026

5  out of  5
rating by Over The Hills Presents
"Let me start by saying that no one wants to go through change when it comes to anything in life, BUT when I say that Catera with State Farm made that experience a pleasure. She held my hand through the process and hit every point of concern. I, honestly feel great about this change. Thank you Catera!"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Kristen was able to make the transition smooth and address all your concerns. We're delighted that you feel great about the change. Your feedback is greatly appreciated, and we're here to assist you whenever you need."
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Lance Louque

March 23, 2026

5  out of  5
rating by Lance Louque
"Chara has been the most helpful with assisting me today with insuring my new vehicle. She has answered all questions that I had very professional. Thanks Chara."
We responded:
"Thanks so much for the fantastic rating, Lance! We are so glad you had a positive experience with us here on State Farm Agent Casey Granger’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Roxanne Benjamin

March 23, 2026

5  out of  5
rating by Roxanne Benjamin
"I spoke with Lainey today about my homeowners insurance. She gave me a quote on what I will be paying. As always she’s polite and very knowledgeable. She try to give me the best discounts they can offer. Your the best Lainey!"
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Betty Poma

March 21, 2026

5  out of  5
rating by Betty Poma
"Everyone with Casey Granger's office is always helpful and courteous. Amanda is great to work with and takes care of anything I need promptly! Betty Poma"
We responded:
"Thank you so much for the 5-stars, Betty! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Martissia “Mochara” Thompson

March 20, 2026

5  out of  5
rating by Martissia “Mochara” Thompson
"Kayla made getting insurance a breeze.it was an emergency since I am having issues with my current agency."
We responded:
"Hi Martissia, Thank you for sharing your experience! We’re so glad Kayla could make the insurance process easy for you, especially during a stressful emergency. We’re here to support you whenever you need us!"
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Qiana

March 20, 2026

5  out of  5
rating by Qiana
"Kaylin was so helpful today!"
We responded:
"Hi Qiana, Thank you for your kind words! We’re glad Kaylin was able to help you today. We appreciate your support!"
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Ted Daloglu

March 18, 2026

5  out of  5
rating by Ted Daloglu
"She is very prompt and helpful whenever I need insurance related matters. Thank you."
We responded:
"Thank you, Ted, for sharing your positive experience. It's wonderful to hear that you find the service prompt and helpful for your insurance needs. Your feedback is greatly appreciated and encourages us to continue providing excellent support."
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Dione Murphy

March 17, 2026

5  out of  5
rating by Dione Murphy
"I’m pleased to be a State Farm customer I’ll rate Lainey a 10/10 she a 5 star agent very very helpful"
We responded:
"Hi Dione, Thank you so much for your wonderful review! We’re thrilled to hear that Lainey provided such exceptional service. Your kind words mean a lot to us, and we’re grateful to have you as a valued State Farm customer!"
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rose ray

March 16, 2026

5  out of  5
rating by rose ray
"They’re all are the best they are very helpful and they have a very friendly staff they are the best and Mrs. Lainey are very good at her job she will get the job done for you great company"
We responded:
"Hi Rose, Thank you so much for your kind words! We’re glad to hear that Lainey and the entire team have been helpful and friendly. It’s our pleasure to serve you, and we appreciate your support!"
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Melody Wilson

March 16, 2026

5  out of  5
rating by Melody Wilson
"Lainey is so helpful and explains everything thoroughly. I enjoy doing business with Casey Granger State Farm."
We responded:
"Hi Melody, Thank you for your kind words! We’re glad to hear that Lainey has been so helpful and thorough. We truly appreciate your business with Casey Granger State Farm and look forward to continuing to serve you!"
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Ned Sheets

March 16, 2026

5  out of  5
rating by Ned Sheets
"Kristen made whats a very stressful process, very smooth. She was very knowledgeable and walked me through everything with smooth precision and patience. Would recommend them to anyone looking for a great deal on insurance."
We responded:
"Hi Ned, Thank you for your kind words! We’re so glad Kristen could make a stressful process smooth and easy for you. Your recommendation means a lot to us. We’re here anytime you need assistance!"
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dwan wilson

March 16, 2026

5  out of  5
rating by dwan wilson
"Love Casey Granger Agency KAYLA was so helpful and knowledgeable she made sure I got all discounts available to me to insure I had the best rate thanks again"
We responded:
"Hi Dwan, Thank you for the great review! We’re thrilled Kayla could help you find all the discounts and get the best rate. We appreciate your support and look forward to assisting you again!"
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Lana Morgan

March 13, 2026

5  out of  5
rating by Lana Morgan
"Is always amazing! Always calls with updates and helps make sure everything is in order. 10/10 always!"
We responded:
"Thank you, Lana, for sharing your experience! It's wonderful to hear that you found the process helpful and patient. Ensuring that everything comes together smoothly for your insurance needs is important to us. Your feedback is greatly appreciated!"
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Jordyn Martin

March 13, 2026

5  out of  5
rating by Jordyn Martin
"The staff in Casey’s office is top tier. They are responsive and always do the leg work for any situation I’m navigating. Insurance claims and questions usually come at a very stressful time and they take a lot of that stress away."
We responded:
"Hi Jordyn, Thank you for your kind words! We’re glad Casey’s team could help ease the stress during challenging times. We appreciate your trust and are here whenever you need us!"
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Tameka Hall

March 13, 2026

5  out of  5
rating by Tameka Hall
"Chara was great. She was consistent without being overwhelming—passionate but never forceful, and that’s exactly what you hope for in a salesperson. She was incredibly patient and kind. Chara called me several times, and honestly, there were moments when I brushed her off. But one day she caught me at a time when it felt like all hell was breaking loose. I almost brushed her off again, but something about her kind voice and steady patience made me pause and actually listen. Not only did she help me save more than $693 on my car insurance, but she also gave me something even more valuable in that moment—peace. Her kindness, patience, and perseverance made a real difference. I truly believe God used her for more than just helping me save money. He used her to remind me of who He is. For that, I’m grateful—to Him and to her—for allowing His anointing to flow through her. She definitely set the tone for her agency, and I’m thankful that this time, I chose to respond to her call."
We responded:
"Hi Tameka, Thank you so much for sharing such a deeply personal and inspiring review. We are truly touched by your kind words and the incredible story you’ve shared about your experience with Chara. It means the world to us to know that her patience, kindness, and dedication made such a meaningful difference for you—not just in saving money, but in bringing peace during a challenging time. Chara is truly a special member of our team, and your recognition of her compassionate spirit and perseverance reminds us why we do what we do every day. We are grateful that she was able to be there for you when you needed it most, and even more grateful to hear how her care reflected something greater. Thank you for trusting us and for allowing us to serve you. Your words inspire all of us to continue providing not just excellent service, but genuine care and support for every person we have the privilege to assist. Wishing you continued peace and blessings,"
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John Finney

March 12, 2026

5  out of  5
rating by John Finney
"Kaylin was great! She added another auto to our insurance policy and answered my questions all in a few minutes. Thank you!"
We responded:
"Hi John, Thank you for your kind words! We’re glad Kaylin could assist you quickly and efficiently with adding another auto to your policy. We appreciate your trust and look forward to helping you with anything you need in the future!"
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Brenda Rosas

March 11, 2026

5  out of  5
rating by Brenda Rosas
"I’ve dealt with quite a few of the ladies in the office and they have always been absolutely fantastic. I always have a million questions and they are patient with me,they answer all ofthem. They are very thoughtful and it’s so nice to get congratulations or birthday cards. Definitely recommend!"
We responded:
"Hi Brenda, Thank you so much for your wonderful review! We’re delighted to hear that our team has been patient and helpful with all your questions. It’s important to us to make every experience thoughtful and personal, so we’re glad you enjoy the cards and kind gestures. We truly appreciate your recommendation and look forward to continuing to assist you!"
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Da Truth

March 11, 2026

5  out of  5
rating by Da Truth
"When you call ask to speak with Tiffany with "state farm""
We responded:
"Thank you for the shout-out! We’re glad Tiff has been able to assist you. If anyone else is looking for great service, be sure to ask for Tiff and mention "State Farm" when you call. We appreciate your recommendation!"
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Ben Miles

March 11, 2026

5  out of  5
rating by Ben Miles
"Kristen is always courteous and professional. She is very knowledgeable and answers any questions you may have. She is genuinely concerned with your overall experience."
We responded:
"Hi Ben, Thank you so much for your kind words! We’re thrilled to hear that Kristen has provided you with courteous, professional, and knowledgeable service. We’re proud to have her on our team, and we appreciate you recognizing her genuine care for your experience. Thanks for being a valued customer!"
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Angelain Dupart

March 10, 2026

5  out of  5
rating by Angelain Dupart
"Lainey was amazing, patient, and very reassuring! Somehow every time I have to call state farm I automatically connect with her and i’m not complaining. I’ll definitely ask for Lainey anytime I need something, as I am positive she will take good care of me!"
We responded:
"Thank you so much for your kind words about your experience with Lainey. It's wonderful to hear that she was able to provide you with the patience and reassurance you needed. We're delighted to know that you feel confident reaching out to her with any future questions or concerns. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Solua Waltes

March 10, 2026

5  out of  5
rating by Solua Waltes
"Everytime I have any question related to my account, the whole team makes sure to help me out. Today Lainey was extra helpful when something came up. It’s been a pleasure doing business with them for so many years !!!"
We responded:
"Hi Solua, Thank you so much for your kind words and continued trust over the years! We’re delighted to hear that our team, especially Lainey, has been able to assist you whenever you have questions. It’s been a pleasure working with you, and we look forward to supporting you for many more years to come!"
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Joni Limbers

March 10, 2026

5  out of  5
rating by Joni Limbers
"Very efficient and thorough. Made sure I had everything in order when transitioning from one vehicle to another."
We responded:
"Joni, Thank you for taking the time to leave us a great rating! It is our pleasure to help!"
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Bryan Duffy

March 10, 2026

5  out of  5
rating by Bryan Duffy
"Very informative, kind and understanding of my situation and the steps to fix anything dealing with my vehicles and there coverage."
We responded:
"Thank you, Bryan, for sharing your experience. It's great to hear that you found the information helpful and that we could assist with your vehicle coverage needs. Your feedback is truly appreciated, and we're glad to have been able to support you."
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Natural NurseQueen

March 9, 2026

5  out of  5
rating by Natural NurseQueen
"Very professional, patient and thoroughly! Would highly recommend! Love Ms. Kaylin personality"
We responded:
"Ms. Kaylin always goes the extra mile to provide you with friendly customer care that you deserve! Thank you for taking the time to leave us such a kind review recommending our services to others. It is our pleasure to be able to assist you with any of your insurance questions or needs!"