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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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S Priddy

November 8, 2024

4  out of  5
rating by S Priddy
"Statefarm representatives are very professional, polite & efficient. Whether you speak with Madison, Lainey, Casey or Katrina, it's always a pleasure doing business with Statefarm"
We responded:
"Thank you for your kind words! It's wonderful to hear that you find our team professional, polite, and efficient. We're delighted that working with Madison, Casey, and Katrina has been a pleasure for you. Your feedback means a lot to us and helps us continue to provide excellent service!"
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Stephanie Tomlinson

November 7, 2024

5  out of  5
rating by Stephanie Tomlinson
"Switching to State Farm from USAA and Progressive was a game changer for us. Ms Jordan, Ms Whitney, Ms Catera, and all of Ms Casey's team have gone the extra mile to make our experience with them not just professional, but personal as well. I know that when I call, my needs will be met promptly and efficiently by someone who knows my accounts, has my best interest at heart, and even recognizes my voice. They have the added benefit of southern hospitality, experience in saving money, and excellent customer care. If you have ever wondered what the commercial means when they say " like a good neighbor..." you will find the answer here."
We responded:
"Thanks Stephanie! We really appreciate the review, and thank you for letting us help!"
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ethel Richard

November 6, 2024

5  out of  5
rating by ethel Richard
"I enjoy the help from Miss Tiffany from State farm she's a very helpful person. They need more people like her. Enjoy your week Ms Tiffany."
We responded:
"Thank you so much for your kind words about Tiffany! It's wonderful to hear that she has been so helpful to you. We appreciate your feedback and will be sure to share your compliments with her. Enjoy your week as well!"
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chris chris

November 5, 2024

5  out of  5
rating by chris chris
"Casey Granger - State Farm Insurance Agent I just wanted to express my sincere gratitude for the exceptional service and support I have received from you and your team at State Farm. Your professionalism and attention to detail made my experience seamless and enjoyable. I appreciate the time you took to answer my questions and guide me through the insurance process. Your expertise has given me peace of mind knowing that my coverage is handled by such a dedicated team. Thank you once again for your outstanding service. I look forward to continuing my relationship with your agency Im proud to say that Casey Granger is my State Farm Insurance Agent and would gladly recommend your services to my friends and family. God Bless Excellent job (Catera)"
We responded:
"Thank you so much for your heartfelt review! We're delighted to hear that you had such a positive experience with our team. Your kind words about our professionalism and attention to detail mean a lot to us. It's wonderful to know that we could provide you with peace of mind and make the insurance process seamless and enjoyable. We truly appreciate your recommendation and look forward to continuing our relationship. God Bless!"
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Gina Crawford

November 5, 2024

5  out of  5
rating by Gina Crawford
"Very professional and knowledgeable of details I inquired regarding insurance coverage. Very helpful and made me feel secure to be covered by State Farm Auto Insurance"
We responded:
"Thank you so much for your kind words, Gina! It's wonderful to hear that you found the information provided both professional and knowledgeable. We're glad you feel secure with your State Farm Auto Insurance coverage. Your satisfaction is our top priority!"
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Barbara Washington

November 1, 2024

5  out of  5
rating by Barbara Washington
"Hello my agent that help me go with the decision to use State Farm was amazingly knowledgeable to all of my questions. She had precise answers, and for that I was grateful. And she was very patient with you making your decisions on purchasing your policy. I thank the Lord for her and her tenacity that she pours out for her clients. Her name is Mrs. Tiff go by or call her and she will get you started with great service and savings……shout out to the team and agency in Gonzales, La."
We responded:
"Thank you so much, Barbara! It's wonderful to hear that Tiff was able to provide you with knowledgeable answers and the patience you needed to make your decision. Your kind words and gratitude mean a lot to us. We're so happy to have you as part of our State Farm family and appreciate the shout-out to our team in Gonzales, LA!"
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Leslie Daniels

October 29, 2024

5  out of  5
rating by Leslie Daniels
"Ayanna. Thank you for assisting me today. I can tell by your text how polite you are. You even have a sense of humor like myself. I love this agency. They have been assisting me since 2020( when I was at my lowest) and always pleasurable."
We responded:
"Ayanna is truly a gem! It's wonderful to hear that her politeness and sense of humor made your experience enjoyable. We're so happy to have been able to assist you since 2020 and be there for you during tough times. Your kind words mean a lot to us, and we're delighted to continue providing you with the support you need!"
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C. LEE

October 24, 2024

5  out of  5
rating by C. LEE
"I love Statefarm they are the best! They very caring and show alot of consideration!"
We responded:
"Thank you so much for your kind words! It's wonderful to hear that you feel cared for and appreciated. Your satisfaction means a lot to us, and we're here to help whenever you need it!"
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Jacoby Alexander

October 17, 2024

5  out of  5
rating by Jacoby Alexander
"Tiff is amazing!"
We responded:
"Tiff truly appreciates your kind words! It's wonderful to hear that you had such a positive experience. Thank you for sharing!"
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Robert Taylor

October 14, 2024

5  out of  5
rating by Robert Taylor
"Mary Claire is very knowledgeable and diligent as she serves in her business. I was very impressed with her follow up and her tenacity to give my family the best coverage for the best value."
We responded:
"Mary Claire's dedication and expertise truly shine through in her work! It's wonderful to hear that her follow-up and commitment to finding the right coverage made such a positive impression on you and your family. Thank you for sharing your experience!"
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Megan Morton

October 14, 2024

5  out of  5
rating by Megan Morton
"Jordan was very helpful and answered all my questions with ease and in a timely matter to get me set up with my new policy. Thanks Jordan!"
We responded:
"Thank you so much for sharing your experience, Megan! Jordan is always dedicated to providing helpful and timely service. We're delighted to have you set up with your new policy!"
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B Woodard

October 12, 2024

5  out of  5
rating by B Woodard
"Lainey was professional and very helpful."
We responded:
"Thank you for sharing your experience! It's wonderful to hear that Lainey provided professional and helpful service. Your feedback is greatly appreciated!"
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Nicholas Bailey

October 10, 2024

5  out of  5
rating by Nicholas Bailey
"Jordan was a great help! She was very knowledgeable and answered all of our questions whilst setting up our new insurance."
We responded:
"Thank you for sharing your experience, Nicholas! It's fantastic to hear that Jordan was able to assist you so effectively and provide the information you needed. We're delighted that setting up your new insurance went smoothly!"
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Jeff Kozel

October 9, 2024

5  out of  5
rating by Jeff Kozel
"I’ve owned my home since 2018, and used another company for my homeowners insurance. It was going up each year, but I assumed they offered the best price because they quoted me the least when I bought the house. Madison encouraged me to try some other options, and I did. She was able to raise my coverage and cut the note in half, no joke. Very happy with the outcome and thanks again Madison!"
We responded:
"Thank you for sharing your experience, Jeff! It's fantastic to hear that Madison could help you find better coverage at a lower cost. We're delighted that you're happy with the outcome and appreciate your trust in our agency. If you ever need anything else, don't hesitate to reach out!"
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Savanna Thomas

October 8, 2024

5  out of  5
rating by Savanna Thomas
"Mary Claire was fantastic! She made the entire process smooth and easy, providing clear answers and excellent customer service. I truly appreciate her professionalism and friendly attitude. Highly recommend working with her for all your insurance needs!"
We responded:
"Thank you so much for your kind words, Savanna! It's wonderful to hear that Mary Claire made the process smooth and easy for you. We truly appreciate your recommendation and are delighted that you found her professionalism and friendly attitude so helpful!"
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Cindy Munoz

October 1, 2024

1  out of  5
rating by Cindy Munoz
"Very disappointed with State Farm, the adjusters are HORRIBLE. We got side swiped by a young guy that admitted he was at fault. The young guy also had State Farm but later lied to the adjuster and said it was not his fault. The adjuster called us to tell us he had to believe him because he started the claim. Which is absolutely ridiculous. The adjuster didn’t even bother to obtain the police report he said he didn’t need it. After I tried to dispute it and sent over the police report where it stated the young man was distracted and at fault. He called my husband and started yelling at him (recorded it) that it didn't change anything because the policeman was not present the time of the accident. They can send me all the thank you and birthday cards they want. If they’re not there when it truly matters it means NOTHING! I’m on the search for another insurance because I’m terrified of getting in an accident, don’t trust they will pay for our vehicle."
We responded:
"Hi Cindy! We have looked into our system and do not see you as being a customer of our agency. We encourage you to reach out to your agent directly for further help. Thank you. "
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Crystal Holliday

October 1, 2024

5  out of  5
rating by Crystal Holliday
"Today I had the pleasure of working with Ms. Cimone. She is very kind and patient and knows what she is doing. She helped me save so much money. Definitely worth the call. Thank you so much for your help"
We responded:
"Thank you for the great review! We appreciate your feedback, Crystal. "
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Kay Davis

September 25, 2024

5  out of  5
rating by Kay Davis
"Casey and her team are very professional, personable, and attentive to your needs."
We responded:
"Thank you so much, Kay! It's wonderful to hear that you found our team professional, personable, and attentive to your needs."
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Thomas Campbell

September 24, 2024

5  out of  5
rating by Thomas Campbell
"Mary Clair was amazing she was very professional and polite and went over everything with me step by step I will be telling all my family and friends about her and this experience."
We responded:
"Thank you so much for sharing your experience with Mary Clair! It's wonderful to hear that she provided such professional and polite service, guiding you through everything step by step."
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Rachel Todd

September 19, 2024

5  out of  5
rating by Rachel Todd
"I had the pleasure of having Jordan as my agent. At first I was just going to switch insurance companies due to Jordan giving me a better rate. Then I put it on hold.Then called back and asked about a rate on a different vehicle because I decided to swap in the same week. Jordan again gave me a great rate. I was confused on some things and she took her time and explained every question I had. She went above and beyond with a great attitude. Glad I made the switch. 🤓"
We responded:
"Thank you so much for sharing your experience, Rachel! It's wonderful to hear that Jordan was able to assist you with such dedication and clarity. We're delighted that you found the rates competitive and the service exceptional. Your satisfaction is our priority, and it's great to know you feel confident in your decision to switch."
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Latoya

September 3, 2024

5  out of  5
rating by Latoya
"My agent, Tiffine was amazing. She took her time explaining the various products available to me and outlook in purchasing each one. She did not push me, but helped guide me to the best option for our family. She turned an often stressful situation into a pleasant one. Great Job to the Casey Granger State Farm Insurance Team."
We responded:
"Thank you so much for sharing your experience with Tiffine! It's wonderful to hear that she was able to guide you through the options without any pressure and make the process pleasant for your family. We're proud of our team at Casey Granger State Farm Insurance for making a typically stressful situation enjoyable. Great job, Tiffine!"
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Lakesha Julien

August 29, 2024

5  out of  5
rating by Lakesha Julien
"Awesome customer service!"
We responded:
"Thank you so much for your kind words! It's fantastic to hear that you had a great experience with our customer service. We truly appreciate your feedback and look forward to continuing to serve you!"
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Maggie Ladner

August 28, 2024

5  out of  5
rating by Maggie Ladner
"This summer I had the pleasure to work as a marketing intern at the Casey Granger State Farm office. The office staff were very friendly and supportive. I enjoyed my interactions with the customers and was able to expand my marketing skills. It was easy to succeed in such a positive work environment. It was a very rewarding summer! Thank you so much Casey."
We responded:
"Thank you, Maggie! We're delighted to hear that you had such a positive experience interning with us this summer. It's wonderful to know that you found the team friendly and supportive, and that you were able to grow your marketing skills. Your contributions were greatly appreciated, and we're so glad you found the environment rewarding. Wishing you all the best in your future endeavors!"
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Trina Freeman

August 24, 2024

5  out of  5
rating by Trina Freeman
"Tiffine Lusk at SF is professional, courteous and knowledgeable. She's always available to answer any questions I have no matter the size 😊. I enjoy working with her and the SF family. I'll always be a SF customer."
We responded:
"Thank you so much for your kind words, Trina! It's wonderful to hear that Tiffine's professionalism, courtesy, and knowledge have made such a positive impact on your experience. We're delighted to have you as part of the State Farm family and look forward to continuing to serve you!"
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DoIReallyWant ToDoThisAgain

August 23, 2024

5  out of  5
rating by DoIReallyWant ToDoThisAgain
"Casey Granger and the staff of Casey Granger State Farm set the bar for service excellence! Everyone is very knowledgeable, kind, and always happy to offer assistance. When there has been a catastrophic event in your life, it’s very comforting to call and receive immediate help. They take the time to answer your questions and get results to solve issues. That’s the service that you can expect when you can turn to Casey and her excellent staff. 8/23/2024 Update: I have another level of appreciation for Casey and her staff. Medicare and Social Security can be scary, confusing, and frustrating among other things. Casey is your one stop for all of those questions to be answered and resolved! She has a lot of resources to draw from to explain the process and find solutions!"
We responded:
"Thank you for the great review and trusting our team with all your Insurance needs."