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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Colleen Collins

Colleen Collins

June 3, 2025

5  out of  5
rating by Colleen Collins
"Everybody is great. Everyone is always very friendly and helpful and takes care of any requests or questions that I might have, and I haven't had any issues at all because they're so great at their jobs! Thanks!"
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LaRonda Mulmore

June 3, 2025

5  out of  5
rating by LaRonda Mulmore
"Chara Nash helped me so much. She is professional, friendly and very helpful. Thank you!"
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Crystal Taylor

June 2, 2025

5  out of  5
rating by Crystal Taylor
"Amazing service.. so glad I switched today.."
We responded:
"Thank you, Crystal, for sharing your experience. It's wonderful to hear that you're pleased with the service. We're delighted to have you with us and look forward to continuing to meet your insurance needs."
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Anthony

June 2, 2025

5  out of  5
rating by Anthony
"Faith was very helpful"
We responded:
"Thank you, Anthony, for sharing your positive experience. It's wonderful to hear that Faith was able to assist you effectively. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Nathan Silva

May 31, 2025

5  out of  5
rating by Nathan Silva
"Tiff was so helpful! She took the time to explain the coverages and the process of getting a policy. I really enjoyed working with her."
We responded:
"Thank you, Nathan, for sharing your positive experience with Tiff. It's great to hear that she was able to explain the coverages and the process clearly. We appreciate your feedback and are glad you enjoyed working with her. Your satisfaction is important to us, and we look forward to assisting you with any future insurance needs."
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Cathy Bennett

May 30, 2025

5  out of  5
rating by Cathy Bennett
"Everything was great , very helpful and really nice...Thanks"
We responded:
"Thank you, Cathy, for sharing your positive experience. We're glad to hear that you found our service helpful and that you had a pleasant interaction with our team. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Chad & Shawndell

May 30, 2025

5  out of  5
rating by Chad & Shawndell
"Kaylin, did an excellent job helping me get my beacon and account fixed."
We responded:
"Thank you, Chad & Shawndell, for sharing your positive experience. It's great to hear that Kaylin was able to assist you effectively with your beacon and account. Your feedback is greatly appreciated, and we're glad to know you received the support you needed."
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Shawndell Anderson

May 30, 2025

5  out of  5
rating by Shawndell Anderson
"We couldn’t be happier with the service we received. Kaylin was very helpful and knowledgeable."
We responded:
"Thank you, Shawndell, for sharing your positive experience. It's wonderful to hear that Kaylin was able to assist you effectively with her helpful and knowledgeable service. Your satisfaction is very important to us, and we appreciate your feedback."
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Comanishe Claiborne

May 30, 2025

5  out of  5
rating by Comanishe Claiborne
"My experience with Casey Granger -State Farm Insurance company! Mrs.Kristen did an amazing job! Very kind,helpful and made sure she explained every detail with my homeowners needs! She's a true Rockstar ☺️"
We responded:
"Thank you so much for sharing your experience with us. It's wonderful to hear that Kristen provided you with such kind and helpful service, ensuring all your homeowners' needs were thoroughly explained. Your feedback is greatly appreciated, and we're delighted to know you had a positive experience."
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Belijohnne B Pugh

May 29, 2025

5  out of  5
rating by Belijohnne B Pugh
"Ms Chara was extremely helpful and patient and diligent. People like her make it easy to do the hard things."
We responded:
"Thank you for sharing your experience with Ms. Chara. It's wonderful to hear how helpful, patient, and diligent she was in assisting you. We strive to make challenging tasks easier for our customers, and feedback like yours reassures us that we're on the right track. Your satisfaction is important to us, and we appreciate you taking the time to leave such a positive review."
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Tammy Guyton

May 29, 2025

5  out of  5
rating by Tammy Guyton
"Chara, is the most amazing representative for state farm insurance . She was so very attentive to my every need in my auto insurance needs. She is a keeper!!!! So sweet and kind. I really enjoyed talking with her. God bless."
We responded:
"Thank you, Tammy, for sharing your wonderful experience with Chara. It's fantastic to hear how attentive and kind she was in assisting with your auto insurance needs. Your feedback means a lot, and we're delighted to know you enjoyed your interaction with her. God bless."
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Courtney Lacey-Bougere'

May 29, 2025

5  out of  5
rating by Courtney Lacey-Bougere'
"Love love love this company and the ladies that work here, always helpful and get the job done💓"
We responded:
"Thank you so much for the fantastic review, Courtney! It's wonderful to hear that you had a great experience. Your support means a lot to us, and we're here whenever you need assistance!"
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Jantsen Fremin

May 24, 2025

5  out of  5
rating by Jantsen Fremin
"Mrs. Stacey was awesome she was big help. 10/10 customer service!"
We responded:
"Thank you for sharing your positive experience with Mrs. Stacey. It's wonderful to hear that she provided you with excellent service. Your feedback is greatly appreciated and helps us continue to deliver top-notch customer service."
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Brittney Ferchaud

May 22, 2025

5  out of  5
rating by Brittney Ferchaud
"Chara was the best and so sweet, she made sure I understood everything and explained all policies and benefits extremely well… It was an absolute pleasure speaking with her!!! I would give 10 plus stars if I could! Thanks so much Chara and the State Farm Team!"
We responded:
"Thank you so much for your kind words about your experience with Chara. It's wonderful to hear that she was able to explain everything clearly and make your interaction enjoyable. Your feedback is greatly appreciated, and we're delighted to know that you felt well-informed about your policies and benefits. Your support means a lot to us!"
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Haddie Carter

May 20, 2025

5  out of  5
rating by Haddie Carter
"Chara was excellent! Very nice and cordial. She addressed all my concerns and was very patient with me."
We responded:
"Thank you so much for sharing your experience with Chara. It's wonderful to hear that she was able to address all your concerns with such patience and kindness. Your feedback is greatly appreciated and will be shared with the team. We look forward to continuing to provide you with excellent service."
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ty h

May 20, 2025

5  out of  5
rating by ty h
"Awesome service! Fast response!"
We responded:
"Thank you, Ty, for sharing your positive experience with us! It's great to hear that you found our service awesome and appreciated the fast response. Your feedback is invaluable and motivates us to continue providing excellent service."
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Katherine Wheeler

May 19, 2025

5  out of  5
rating by Katherine Wheeler
"Kayla saved me significant amounts on car insurance and did so in an extremely helpful and gracious manner. I I enjoyed talking with her and she answered all my questions and worked well with me in light of my age."
We responded:
"Thank you, Katherine, for sharing your experience with us. It's wonderful to hear that Kayla was able to assist you effectively and make the process enjoyable. We appreciate your kind words and are glad to know you felt well taken care of. Your feedback is invaluable, and we're here to help with any future needs."
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Claydric Cornelius

May 17, 2025

5  out of  5
rating by Claydric Cornelius
"I spoke w/ Chara by phone, and she still made it feel like she was right in front of me. She took the time and explained every aspect of the policy that I was applying for. Which helped me to make a well informed decision on what I wanted and needed in protecting my property. Thank you for being a professional 5 Stars."
We responded:
"Thank you for sharing your experience with Chara. It's wonderful to hear that she was able to provide such a thorough and personal explanation of your policy options. We are committed to ensuring our clients feel informed and confident in their decisions. Your feedback is greatly appreciated."
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Jim

May 15, 2025

5  out of  5
rating by Jim
"I was searching for a more affordable rate on vehicles and homeowners insurance and that’s what I received within minutes. Thank you Miss Chara for making this happen!"
We responded:
"Thank you, Jim, for sharing your experience. It's wonderful to hear that Miss Chara was able to assist you in finding more affordable rates for your vehicle and homeowners insurance quickly. Your feedback is greatly appreciated, and we're glad to have met your expectations. If you have any more questions or need further assistance, feel free to reach out."
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Chip Morgan

May 14, 2025

5  out of  5
rating by Chip Morgan
"Thank you for being patient with me. State Farm is the best and so are the employees"
We responded:
"Thank you for sharing your positive experience, Chip. It's wonderful to hear that our team's patience and dedication made a difference for you. Your feedback means a lot to us, and we're glad to have you as part of our State Farm family."
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Takara Butler Whitfield

May 13, 2025

5  out of  5
rating by Takara Butler Whitfield
"Although LA has the HIGHEST insurance quotes, Casey Rogers, Whitney and the entire team do an amazing job in caring for me and my needs. It's not the price that really keeps customers happy, it's the service. It's personal when you're with this team and they help me in more ways than just insurance. In being a single parent, finances can get strained very quickly, however this team does whatever possible to keep my family and I covered at the most affordable rate possible. AMAZING TEAM!! Thank you all for taking such good care of my family and I!! Be blessed!! :) To add to an existing post: 5/13/25: Chara did an exceptional job with providing quality customer service. She is highly knowledgeable of her products and services, very patient and willing to go above the call to ensure that I had the best experience. Chara has quickly become my personal favorite and I hope that SF values her contributions to their team. I feel confident when speaking with her especially regarding life decisions. Kuddos to you Chara and I’m keeping you in my prayers. Onward!!!"
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Kristen Luersen

May 12, 2025

5  out of  5
rating by Kristen Luersen
"Kaylin was very friendly and helpful!"
We responded:
"Thank you, Kristen, for sharing your positive experience with Kaylin. It's wonderful to hear that she was friendly and helpful during your interaction. Your feedback is greatly appreciated and encourages us to continue providing excellent service."
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Sharon Evans

May 12, 2025

5  out of  5
rating by Sharon Evans
"M great person and a very good agent"
We responded:
"Thank you for the wonderful review and kind words, Sharon! Whitney strives to provide you with the customer care that you deserve. It is always our pleasure to be able to assist you with any of your insurance questions or needs!"
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Jack Pigman

May 9, 2025

5  out of  5
rating by Jack Pigman
"Very helpful and curious."
We responded:
"Thank you, Jack, for your kind words and the excellent rating. It's great to hear that you found our service helpful and that our team's curiosity made a positive impact. We appreciate your feedback and look forward to assisting you with any future insurance needs."
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Jerry Gray

May 8, 2025

5  out of  5
rating by Jerry Gray
"It was a great experience and I'm not going to say anymore."
We responded:
"Thank you, Jerry, for sharing your experience and for the fantastic rating. It's wonderful to know that you had a great experience with us. Your feedback is truly appreciated."