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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michelle Allen

February 2, 2026

5  out of  5
rating by Michelle Allen
"It has been a pleasure being insured by State farm but sadly I'm a the budget and need to save money so I shopped around to be insured a little cheaper and found it the one thing I will miss most of all is being able to call and speak with the State farm agent kailyn she was definitely a sweetheart and always cared about my best interest. Thanks for everything Kaitlyn take care"
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Jennifer Harris

January 30, 2026

5  out of  5
rating by Jennifer Harris
"Kaylin was very prompt, friendly and helpful."
We responded:
"Thank you, Jennifer, for sharing your positive experience with Kaylin. It's wonderful to hear that she was prompt, friendly, and helpful during your interaction. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Enjoli Ambrose-Champagne

January 29, 2026

5  out of  5
rating by Enjoli Ambrose-Champagne
"The Best Affordable Insurance For Auto, Home, & Life! I Absolutely Love Casey Granger Agency All Of The Ladies Are Very Helpful. They Sent Me A Card When They Found Out I Was Having My 1St Grand baby♥️"
We responded:
"Thank you so much for your wonderful review! We're delighted to hear that you love our agency and find our team helpful. It means a lot to us that you appreciated the card for your first grandbaby. We're here to support you with all your insurance needs and look forward to continuing to serve you."
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Gail Holland

January 29, 2026

5  out of  5
rating by Gail Holland
"I was stranded and needed assistance with roadside service. Laney connected me with a towing service. Efficiency,, promptness, and kindness."
We responded:
"Thank you for sharing your experience. It's wonderful to hear that Laney was able to assist you efficiently and promptly when you needed roadside service. Your kind words about the service are greatly appreciated. We're glad to know that you felt supported during a challenging time."
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Kennitra Johnson

January 28, 2026

5  out of  5
rating by Kennitra Johnson
"Catera was very pleasant, professional, helpful, and very knowledgeable about the product! I mostly enjoyed her personable presentation- I felt as though I was conversing with a trusted friend while handling very important matters! I have peace of mind knowing that she will always go the extra mile to provide clarity and great customer service! In kind regards- Dr. Kennitra Johnson, LCSW"
We responded:
"Thank you so much for sharing your experience with Catera. It's wonderful to hear that her personable approach and professionalism made you feel at ease while discussing important matters. We're delighted to know that she provided you with clarity and peace of mind. Your feedback is greatly appreciated and will be shared with Catera and the team."
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Hosie Thomas

January 23, 2026

5  out of  5
rating by Hosie Thomas
"We are from. Shreveport and I haven't found anyone better and more caring.."
We responded:
"Thank you for sharing your experience. It's wonderful to hear that you feel well taken care of. Your feedback is greatly appreciated and motivates us to continue providing the best service possible. If there's anything else we can assist you with, please let us know."
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Taleisha Smith

January 23, 2026

5  out of  5
rating by Taleisha Smith
"Reached out to ask a question about our account and Kaylin was extremely knowledgeable and helpful!!"
We responded:
"Thank you, Taleisha, for sharing your experience with us. It's wonderful to hear that Kaylin was able to assist you effectively with your account inquiry. We always strive to provide knowledgeable and helpful service to our customers. Your feedback is greatly appreciated and motivates us to continue delivering excellent service."
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KATHY LEE GAUTREAU

January 23, 2026

5  out of  5
rating by KATHY LEE GAUTREAU
"Kaylin has been very helpful thru this ordeal. She brought excellent news for me today. I have nothing but great reviews for everyone that I’ve dealt with at State Farm. I appreciate the personal care that is given. The staff at Casey Granger office rocks!!!"
We responded:
"Thank you for sharing your positive feedback. It's wonderful to know that you had a great experience with our agency. Your satisfaction is very important to us, and we're glad to have met your expectations. If there's anything else we can assist you with, please feel free to reach out."
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Melvin Jackson

January 23, 2026

5  out of  5
rating by Melvin Jackson
"She made me feel like I was family."
We responded:
"Thank you, Melvin, for sharing your experience. It's wonderful to hear that you felt like family during your interaction. Providing a welcoming and supportive environment is important to us, and your feedback is greatly appreciated."
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Evelyn Gaudin

January 23, 2026

5  out of  5
rating by Evelyn Gaudin
"Kaylin was very informative and answered questions knowledgeably. Very pleasant!"
We responded:
"Thank you, Evelyn, for sharing your positive experience with Kaylin. It's wonderful to hear that she was able to provide you with informative and knowledgeable assistance. Your feedback is greatly appreciated and motivates us to continue delivering excellent service."
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Jenny Rizzuto

January 19, 2026

5  out of  5
rating by Jenny Rizzuto
"Kaylin was very informative and patient while explaining coverage information to me."
We responded:
"Thank you, Jenny, for sharing your experience with us! It's wonderful to hear that Chara was able to assist you effectively and provide clarity on your benefit and coverage options. We're glad she could help you find a great deal. Your feedback is greatly appreciated and motivates us to continue delivering excellent service."
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Shanlin Babin

January 16, 2026

5  out of  5
rating by Shanlin Babin
"Lainey is awesome !!"
We responded:
"Hi Shanlin, We appreciate your great feedback for Madison. We are so glad to help get you the best rate possible "
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jamin jones

January 16, 2026

5  out of  5
rating by jamin jones
"Great experience"
We responded:
"Thank you, Jamin, for sharing your experience with us. We're delighted to hear that you had a great experience. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If there's anything else we can assist you with, feel free to let us know."
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Halye Yochim

January 16, 2026

5  out of  5
rating by Halye Yochim
"She goes above and beyond and is committed to helping you even beyond what you originally called for. Highly recommend!"
We responded:
"Thank you so much for your kind words and recommendation. It's wonderful to hear that you felt supported and that your needs were met beyond your expectations. Your feedback is greatly appreciated, and we're here to assist you whenever you need."
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DeAun Blair

January 16, 2026

5  out of  5
rating by DeAun Blair
"Chara is not only extremely knowledgeable about insurance, but also incredibly personable. She made the whole process easy to understand and made me feel comfortable every step of the way. She truly listens to your needs and helps you find the best coverage for your situation. I highly recommend Chara to anyone looking for an agent who’s both friendly and professional!"
We responded:
"Thank you so much for sharing your experience with Chara. It's wonderful to hear that she was able to make the insurance process easy to understand and that you felt comfortable throughout. We take pride in ensuring our clients receive both knowledgeable and personable service. Your recommendation means a lot, and we're grateful to have you as a valued customer."
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Over The Hills Presents

January 16, 2026

5  out of  5
rating by Over The Hills Presents
"Let me start by saying that no one wants to go through change when it comes to anything in life, BUT when I say that Kristen with State Farm made that experience a pleasure. She held my hand through the process and hit every point of concern. I, honestly feel great about this change. Thank you Kristen!"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Kristen was able to make the transition smooth and address all your concerns. We're delighted that you feel great about the change. Your feedback is greatly appreciated, and we're here to assist you whenever you need."
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Ravensbarber

January 16, 2026

5  out of  5
rating by Ravensbarber
"I'm very pleased with the attention to my account details. They were very helpful and professional."
We responded:
"Thank you for sharing your positive experience. It's wonderful to hear that you are pleased with the attention to your account details and found the service helpful and professional. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Nicole Nicole

January 15, 2026

5  out of  5
rating by Nicole Nicole
"Lainey, is always such a big help, everytime I call the office."
We responded:
"Thank you, Nicole, for sharing your positive experience with Lainey. It's wonderful to hear how helpful she has been whenever you reach out. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Maria Gomez

January 15, 2026

5  out of  5
rating by Maria Gomez
"Excellent cervices definitely I recommend"
We responded:
"Maria, Thank you for the great review and recommendation to our agency!"
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Jennifer Jones

January 14, 2026

5  out of  5
rating by Jennifer Jones
"Fantastic agent! Definitely recommend!"
We responded:
"Thank you, Jennifer, for your wonderful feedback! It's great to hear that you had a positive experience. Your recommendation means a lot, and we're here to assist you with any of your insurance needs."
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Stephanie Smith

January 14, 2026

5  out of  5
rating by Stephanie Smith
"Great experience always friendly and helpful."
We responded:
"Thank you, Stephanie, for sharing your experience. It's wonderful to hear that you find our team friendly and helpful. Your feedback is greatly appreciated, and we're glad to have earned your trust. Looking forward to continuing to serve your insurance needs!"
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Terri C

January 14, 2026

5  out of  5
rating by Terri C
"Amazing office staff! Everyone you talk to is so nice And helpful at this office."
We responded:
"Terri, It is a pleasure to assist you with your Insurance needs. Thank you for your kind review. "
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James Davis

January 12, 2026

5  out of  5
rating by James Davis
"Happy to return to State Farm home & auto insurance! I highly recommend Kristen Courtney to serve as your insurance specialist! Policies are more affordable than in recent years. Saved lots of $$$"
We responded:
"Thank you for sharing your positive experience! It's wonderful to hear that you're happy to be back with State Farm for your home and auto insurance. We're glad Kristen Courtney could assist you and help find more affordable policies. Your recommendation means a lot to us, and we're delighted to have you as part of our community again."
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Gina Davison

January 9, 2026

5  out of  5
rating by Gina Davison
"Mrs. Chara was very polite understanding helpful in every way and she was a pleasure to talk to thank you so much Mrs. Chara"
We responded:
"Thank you, Gina, for sharing your experience with Mrs. Chara. It's wonderful to hear that she was polite, understanding, and helpful during your interaction. Your feedback is greatly appreciated and will be shared with her. We're glad to have been able to assist you."
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Keith Dawson

January 9, 2026

5  out of  5
rating by Keith Dawson
"Fast and friendly. Very informative 😀 I love them!!"
We responded:
"Thank you, Keith, for sharing your positive experience! It's wonderful to hear that you found our service fast, friendly, and informative. Your feedback is greatly appreciated and motivates us to continue providing excellent service. We're glad to have you as part of our community!"